Frequently Asked Questions

Membership FAQs

Cost FAQs

Set-up Items FAQs

Membership FAQs

Cost
FAQs

Set-up Items FAQs

Membership FAQs

When you become a member, we’ll provide everything you need including the bins, initial training, ongoing support and marketing so you can focus on your customers whilst diverting 95% of your salon materials away from landfill.

We service the feel good industry which include hair salons, barbers, all areas of beauty, aesthetics and dermal clinics and even pet groomers.

Yes! To join us in making a real impact, you just need to be servicing at least 10 clients per week.

We currently service metro & regional salons all across Australia, with our last stop in the Northern Territory coming soon! We’re also on our way to more regional areas in New Zealand, for now reaching Auckland, Wellington, Christchurch, Tauranga & Hamilton. If you’re unsure if we can reach your business, register your interest above and our friendly team will be in touch.

With our quick & easy set-up, you can be up and running with our program in just 3 weeks of saying yes!

The great news is we have no lock in contracts. If you get up and running and find Sustainable Salons isn’t a good fit for your business, just give us 30 days notice. No cancellation fees apply.

Once collected, your waste resources are sent to one of our depots then sorted, cleaned and prepped to go to our recycling partners.

Find out more about this process and the awesome products we’ve made thanks to your waste!

Cost FAQs

Our team will help you set up your membership with us to be cost neutral. Similar to how your eftpos may work, a small fee is added to each client’s total service to make up your weekly membership fee. The only direct business cost will be a once off set up fee to become a sustainable salon.

We calculate this by asking for how many clients you serviced in the last year and divide that by 52 to get your average number of clients per week. We then multiply this by $3 to get your weekly fee.

For more info, watch Paul explain it all here!

Other than the one-off Set Up Fee of $348, your ongoing Sustainable Salons membership is cost neutral, meaning your membership doesn’t have any ongoing costs!

When you become a member, we ask you to add a Sustainable Salons fee of $3 to the end of each service bill. These are then ‘collected’ by your salon and then given to us as your weekly membership fee. However, your weekly fee does not change as it is based on your average weekly clients.

We calculate this by asking for how many clients you serviced in the last year and divide that by 52 to get your average number of clients per week. We then multiply this by $3 to get your weekly fee.

For more info, watch Paul explain it all here!

The Sustainable Salons Fee goes toward supporting a range of important sustainability and community initiatives:

40% – Resource collection and redirection

25% – Implementing green practices

20% – Supporting the community

10% – Researching recycling solutions

5% – Awareness and education

We believe that we’re all responsible for the ethical disposal of any waste produced by a product or service we choose to consume.

Set-up Items FAQs

Large in salon-bins

35L

W25.1 x H55.0 x D38.8cm

Great for members with a high number of weekly clients, or for heavier material use. They can fit comfortably under a bench, in a wall nook, or loud and proud in the open!

Medium in salon-bins

22L

W26.3 x H32.6 x D38.6cm

If you’re a little short on space, or don’t use as much of a certain material, then the medium bins are the size for you! They can fit comfortably in a cupboard, bench nook or can be carried around for your convenience.

Small in-salon bins

10L

W26.3 x H32.6 x D21.2cm

Perfect for smaller businesses or for less material use, these small bins can be placed on your benchtop, in a drawer, cupboard or carried around for your convenience.

Yes, we are happy to provide you with multiple sizes and quantities of bins to cater to your salon if needed.