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Web to Case UAT
Smarika Acharya
2021-11-15T16:07:44+11:00
Contact Name
Email
Phone
Subject
Description
Type
--None--
Accountant Fact Sheet
Billing
Cancellation
Collection Request
Delivery Issue
Dispute Over Amount
Feature Request
Fee Adjustment
Billing Detail Change
Feedback On Program
Feedback On Staff
Incident
Invoice Copies Required
IT Related - e.g. update passwords
Lost/Stolen Bin
Marketing Requests
Media Inquiry
Member Detail Changes Address. phone etc.
Missed Payment
Near Misses
New Collection Frequency
Non-Compliance
Onboarding
Ownership change
Ponytails
Product
Product - Damage/Loss/Stolen
Product - Delivery Issue - Courier
Product - Delivery Issue - SSANZ
Product - Others
Product - Quality Issue
Product - Quantity Adjustment
Program Switching
Question
Reactivation
Refoil
Retention
Reward Eligible/Ineligible
Rewards Point Redemption Issue
Rewards Account Access
Rewards Account Enquiry
Rewards Point Allocation Issue
Rewards Point Dispute
Salon Ownership Change (different ABN)
Salon Ownership Change (same ABN)
Service
Service - Member Complaint - Driver Behaviour
Service - Member Complaint - Pickup Service
Service - Member Non-compliance
Service - Others
Stock Issue
Supplier
Suspension
System issues
Termination
Unusual Items
Volunteering
Salesforce
G-suite (Gmail, G-suite apps, Google Analytics)
Sustainable Salons Website
Rewards Website
Refoil Website
Onboarding User
Offboarding User
Software
Hardware
Linnk Quarterly Rewards
Bin Location Change
Case Record Type
--None--
Billing
Collections Request
Driver Case
General
Incident
IT Issues/Enhancement Request
Membership Change
Off-boarding
On-boarding
Resource Recovery
Rewards
Supplier/Refoil
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