Donate a Ponytail
Your new look could mean a new life for someone in need.
We are very proud to say that Sustainable Salons is the largest charitable collector of ponytails in the WORLD. All those valuable locks go to charitable organisations and wigmakers to change the lives for those suffering from medically-induced hair loss.
What happens to ponytails?
We send ponytails directly to wigmakers and to charitable organisations such as Variety and the Australia Alopecia Areata Foundation (AAAF) to be made into charitable wigs or to fund life-changing programs.
Watch our short film A Wig for Matilda to learn more about the people your ponytail donations help.
Who can donate ponytails?
We accept the following hair:
- Hair from people of any age, gender, hair type and hair colour (as long as the hair is properly prepared)
- Chemically processed or coloured hair
- Curly hair ponytails are accepted, but must meet the minimum 20cm length without being straightened
- 100% human hair extensions, as originally verified and labelled by the product supplier
How do I donate my ponytails?
Either visit a Sustainable Salon to get your ponytails cut by a trained professional, or visit your regular salon and take a printed copy of the ponytail donation kit.
Once you’ve cut your ponytails, please send them to*:
Sustainable Salons – Ponytails
GPO Box 322, Sydney NSW 2001
Sustainable Salons – Ponytails
Level 2, 40 Lady Elizabeth Lane, Wellington, 6011
How much does it cost to donate my ponytails?
When visiting a Sustainable Salon to donate your ponytails, your hair will need to be sectioned, plaited and cut for the donation. The stylist may also be required to tidy or restyle your hair after the ponytail chop.
As such, pricing for cutting hair for a ponytail donation is based on the salons price list. We recommend enquiring about pricing for the ponytail chop with your stylist when booking your appointment.
How long should the ponytails be?
The minimum length of ponytails we accept is 20cm, measured from where the elastic band is tied (not from where the hair has been cut) to the tip of the hair.
High-grade ponytails are a minimum of 36cm long and virgin hair, and are incredibly valuable as they can be made into wigs for kids. If you can wait and grow yours a little longer, you can make a truly special impact.
Will I be told that my ponytail has been received?
We receive hundreds of ponytails to the depot every week. When you have your ponytails cut at a Sustainable Salon, the hairdresser packages and returns them safely to our depot through our network.
If you’re sending your donation to us via post, unfortunately we’re unable to notify you when it’s been received. For your peace of mind, we recommend using a postage option with a tracking service so that you can see when it’s been safely delivered to us.
For your peace of mind
Sustainable Salons only sends ponytail donations to verified charities and independent wig-makers working on charitable wigs only (not-for-profit).
Although the independent wig-maker may need to charge for their labour (this remains between the wig-maker and the client), they provide the hair from Sustainable Salons free of charge to the recipient. This saves the recipient potentially thousands of dollars!
*Important note about postage
Please ensure you apply the correct amount for postage. You can use a prepaid satchel (take careful notice of the weight restrictions on the satchel) or take your ponytails in the envelope into the Post Office for the customer service representative to process for you.
Unfortunately any parcels with incorrect postage will not be received by Sustainable Salons.